Facilities & Services Operations Lead (Ref #71454)
Location: Arlington, VA (Rosslyn Metro)
Job Summary:
The Facilities & Services Operations Lead prioritizes and completes assigned standardized tasks following general guidelines to meet defined goals. He/she may assist each customer by providing individualized attention, accurate information, efficient service and timely follow-up. Candidates must have a four year degree or 2 years management experience in lieu of a degree.
Key Responsibilities:
• May independently complete a wide range of services such as Service and/or Facility Operations.
Service Operations:
• Interview/hire new resources as needed
• Manage new hire training/access • Supervise resource schedules-PTO, OT, Training, meetings
• Monitor attendance and time reporting
• Monitor security procedures
• Coordinate emergency evacuations
• Manage emergency evacuations/data protection new hire presentation
• Manage data protection monthly compliance checks
• Manage TeamTrack updates
• Work with asset management during audits & yearly inventory
• Work with CIO for any resource needs
• Update F&S SharePoint site • Manage program AP invoice reconciliation
Facilities:
• POC for property management
• Manage printer maintenance/supplies
• Manage kitchen supplies/cleaning
• Manage Redcoats cleaning representative
• Manage/coordinate vendor contracts & service
• Negotiate contracts with new vendors
• Work with CIO to facilitate small/large office moves
• Fulfill resource requests
• 24/7 POC for Kastle/Data Watch calls for server rooms, access doors
• Manage build outs
• Work with Graphics department-signs/artwork
• Manage corporate AMEX credit card account
